Business Analytics Intern

WHAT YOU'LL NEED TO HAVE Required Qualifications & Skills: - Currently pursuing or recently completed a degree in Data Analytics, Business Analytics, Statistics, Computer Science, Information Systems, Economics, or a related field. - Advanced proficiency in Microsoft Excel and/or Google Sheets (e.g., VLOOKUP/XLOOKUP, PivotTables, complex formulas, data cleaning techniques). - Effective written and verbal communication skills in Mandarin and English. - Basic understanding of data analysis concepts and a strong desire to learn. - Excellent organizational skills and the ability to manage multiple tasks and documents simultaneously. - Strong analytical and problem-solving skills with a keen attention to detail. YOUR RESPONSIBILITIES Key Responsibilities: Process Support: - Document data processes and workflows to improve team efficiency. - Collaborate with team members to understand data needs and provide analytical support for projects. - Suggest improvements for data collection and organization methods. Data Analysis & Reporting: - Analyze customer data to identify trends, patterns, and insights related to customer behavior, segmentation, and lifecycle - Create and update regular reports and dashboards to track key customer metrics (KPIs). - Perform basic data analysis tasks such as filtering, sorting, pivot tables, and creating charts/graphs to visualize findings. - Support the team with ad-hoc data extraction and analysis requests. Data Management & Organization: - Clean, organize, and maintain customer data sets in spreadsheets (Excel/Google Sheets) and databases. - Assist in the development and management of a structured document repository for data reports, dashboards, and analysis summaries. - Ensure data integrity and consistency across different customer data sources and documents.